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Privacy and Cookies

Perspectum Diagnostics Ltd (“we” or “us”) is committed to safeguarding your privacy when you access our website (our “Site”). This Policy sets out:

  • how we may use the personal data you provide to us when using our Site; and
  • information about our use of cookies.

By using our Site you consent to us using, storing, and transferring your personal data in accordance with this Policy. This Policy was last updated on 19 March 2018.

Who We Are

For the purposes of the Data Protection Act 1998 (“DPA”) and the General Data Protection Regulation 2016/679 (“GDPR”) (from 25 May 2018) the data controller is Perspectum Diagnostics Ltd, a company incorporated and registered in the United Kingdom under number 08219473, our registered office address is Beaver House, 23 – 38 Hythe Bridge Street, Oxford, OX1 2ET, England.

Personal Data We Collect

We may use personal data you provide to us:

  • through the Contact Details form on our Site;
  • if you contact us using an email address shown on our Site.

The personal data we use may include your name, email address, telephone number, and such other details you provide. If you provide us with personal data relating to another person, you agree that you have obtained their consent to the disclosure, and to our use of it in accordance with this Policy.

We will keep your details to correspond with you. If you no longer want us to correspond with you we will delete your personal data, unless we need to retain it for legal purposes.

Our Use of Personal Data

We shall use your personal data to correspond with you.

Sharing Your Personal Data

We may share your personal data with any member of our group of companies from time to time for the purposes shown in this Policy.

We may share your personal data with service providers as necessary for us to correspond with you. Our service providers may include:

  • Amazon Web Services, who provide us with hosting services and who will in the course of hosting come into possession of your personal data;
  • any other hosting service providers in relation to the Site, who may in the course of hosting come into possession of technical information regarding your visit to and use of the Site;
  • Microsoft, Inc., who provide us with their cloud-based Microsoft 365 service as well at their cloud-based Dynamics customer relationship management (CRM) service. Microsoft will host our emails as well as various of our internal documents on its servers, and their CRM service is used by us to keep track of our correspondence and contact with our clients and commercial prospects; and
  • Zoho Corporation, who provides us with a cloud-based customer relationship management (CRM) service which we use to keep track of our correspondence and contact with our clients and commercial prospects.

Each service provider may provide your personal data to their service providers who provide necessary support functions (for instance, the third parties who host their servers). However, such disclosure will only be for the purpose of providing the relevant services.

We may also disclose your personal information:

  • to any prospective acquirer of all or part of our business or assets (in which case our accumulated data, including your personal data, may be comprised in our business or assets);
  • if we are under a duty to disclose or share your personal data to comply with any legal obligation or to protect our rights, property, and safety or those of our customers or others. This may include exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Otherwise, we will not provide your personal data to any third parties. We do not provide your personal data to third parties for marketing purposes.

Technical Information

We may also collect, retain and use certain technical information regarding your visit to the Site. This may include the Internet Protocol (IP) address from which you visit the Site (which we will never combine with your contact details) and other non-identifying information regarding your usage of the Site (including browsing on the Site, selecting links, your chosen browser, and your internet service provider). See the section headed Cookies for information about the cookies we use.

We may share technical information regarding your visit to, or use of, the Site, or aggregated data from which no individual is identifiable, to analytics and search engine providers that assist us in the improvement and operations of the Site.

Where Your Personal Data Is Stored

Your personal data may be transferred to and stored outside the European Economic Area (EEA), and processed by individuals outside the EEA who work for us, a member of our group of companies, or one of our business partners, service providers, or sub-contractors. By providing us with your personal data, you consent to such transfer, storage, and processing.

Third Parties and Security

The Site contains links to third party websites and refers to third party service providers and other entities. If you follow a link to any third party website or deal with any third party entity referred to on the Site, then you should note that these third parties will have their own privacy and cookie policies, and that we are not responsible for their use of any personal data you provide to them.

Although we do our best to ensure the security of personal data provided to us (and to use only reputable service providers), any transmission of data via the Internet is by its nature insecure and we cannot guarantee the security of any personal data you provide to us. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access or disclosure.

Customer Login

The Site contains a link to our QAS Portal. Should you select this link, the terms of the relevant agreement you or the organisation you are acting on behalf has entered into with us to provide our services shall apply.

Your Rights

Under the DPA and GDPR you have rights, which include:

  • the right to access personal data held by us about you;
  • the right to ask us to stop processing your personal data; and
  • the right to raise concerns with us.

If you wish to exercise your rights or have any questions about this Policy, including Cookies, please contact support@perspectum-diagnostics.com and title your correspondence ‘Privacy Rights’. You may also address concerns to the data protection regulator, the Information Commissioner’s Office, and find more information about your rights on its website.

Cookies

The Site uses cookies. A cookie is a file which is stored on the device which you use to access the Site. You can read more about cookies at http://aboutcookies.org.

The cookies we use allow us to monitor the use of the Site and Portal and to improve our service offering. We use these kinds of cookies:

Strictly Necessary Cookies: These are required for the operation of the Site.

Analytical/Performance Cookies: These allow us to recognise and count visitors to or users of the Site and analyse their actions and movements on the Site. This helps us improve the Site (for instance by ensuring that users can find key functions easily).

Functionality Cookies: These are used to remember visitors and users to the Site and choices they have made, allowing us (for example) to personalise content and remember preferences.

Targeting Cookies: These cookies record your visit to the Site, pages you have visited and links you have followed. We use this information to make the Site (and any advertising on the Site) more relevant to your interests.

Hotjar Web Analytics: The Site uses HotJar web analytics captured by passive collection. It does not collect any personally identifiable information. The sole purpose of passively collecting this information is to improve your overall experience. It is automatically collected, whilst navigating through and interacting with the site. Information collected includes user mouse activity, browser and device specific log data (a) Your device's IP address (collected and stored in an anonymized format), (b) Device screen size, (c) Device type (unique device identifiers) and browser information, (d) Geographic location (country only), and (e) Preferred language used to display the webpage.

Google Analytics: The Site uses Google Analytics. For further information about Google Analytics please see https://www.google.com/policies/privacy/partners/.

Blocking Cookies

You may block cookies by activating settings on your browser which allow you to refuse the setting of some or all cookies. If you choose to block all cookies (including essential cookies) you may not be able to access all or some parts of our Site.

Most cookies we use are known as session cookies. These cookies will expire whenever you close your browser or shut down your computer, and such cookies need not be blocked. Other cookies used for specific purpose will expire when that purpose is no longer required.

You can find out more about blocking cookies in specific browsers at http://aboutcookies.org.